Platform

SpeakSafely features

What each feature does — intake channels, anonymity, case management, NR-01, evidence, integrations, and AI. Whistleblowing channel from R$149/month.

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100+ features across 11 categories. Use the summary to jump to the block your team needs to review.

Reporting channels

Centralize portal, WhatsApp, email, Slack, widget, and 0800 in a single inbox.

  • Web portal

    A public page with your company link to receive reports, including anonymously.

  • Channel email

    A dedicated email address for the channel; each incoming email becomes a protocol automatically.

  • Poster and QR code

    A PDF poster with a QR code to promote the channel to employees.

  • Unlimited portal forms

    Create several report forms and flows on the same portal.

  • WhatsApp

    Reports via WhatsApp (click-to-chat), following the same flow as the portal.

  • Slack

    Open and follow cases directly in Slack.

  • Widgets on your company site

    Embed the channel on your company site as an embed, popup, or bubble.

  • 0800 phone

    Voice reports: the call is recorded, transcribed, and sent to the inbox. It is not live human answering.

  • In-person report and internal logging

    Log reports received in person or through other means, with the source identified.

Public portal and forms

A branded portal, ready-made flows, and pages that explain how the channel works.

  • Branding with logo and colors

    Your company logo and colors on the portal and admin panel.

  • Institutional pages on the portal

    Code of conduct, privacy policy, terms, and FAQ in the portal menu.

  • Homepage sections

    Build the portal homepage: introduction, how it works, FAQ, compliance, leadership, documents, and footer.

  • Compliance badges

    Visible portal badges for NR-01, Lei 14.457, and LGPD.

  • Custom form

    A form with fully customizable fields for your operation’s report types.

  • Whistleblowing template

    A ready-made template for misconduct and whistleblowing reports.

  • Ombuds template

    A ready-made template for praise, suggestions, complaints, and questions.

  • Step-by-step ombuds flow

    A guided ombuds flow, step by step.

  • Women’s channel (Lei 14.457)

    A ready-made template for harassment and violence against women.

  • Data-subject rights (LGPD)

    A ready-made template for personal-data subject requests.

  • Contact us

    A ready-made template for general contact.

  • Psychosocial intake (NR-01)

    A psychosocial listening form, aligned with NR-01.

  • Portal language

    Portal available in Portuguese, English, and Spanish.

  • Anti-spam protection

    reCAPTCHA on the public form to reduce spam.

  • Reporter follow-up panel

    A login area for the reporter to follow cases, updates, and conversations.

Trust, anonymity, and conflicts

The reporter chooses whether to identify themselves. The company investigates without seeing what it should not see.

  • Anonymous report

    Report without creating an account; the reporter’s IP is not delivered to the company.

  • Optional identification

    The reporter chooses whether to identify themselves.

  • Unique protocol

    Each report gets a code and a public follow-up page.

  • Protocol PIN

    An optional second factor to access the protocol.

  • Anonymous two-way chat

    Messaging between the company and the reporter without revealing who reported.

  • Saved replies

    A library of ready replies to speed up handling.

  • Conflict-of-interest protection

    The reporter names people involved and those people are blocked from the case.

  • Identity terms

    Alternate name, role, and department used to identify conflicts of interest.

  • Contingency contact

    An alternate contact for when the whole committee is involved in the report.

  • Blockchain protocol seal

    An immutable protocol record on a blockchain.

  • No SpeakSafely access to reports

    The SpeakSafely team does not read or operate your company’s reports.

  • Hosting in Brazil

    Data hosted in Brazil.

The proposal starts at R$149/month and considers your company size and operation.

Request a proposal

Inbox and case

Triage, deadlines, SLA, and closure with history — the core of the committee’s operation.

  • List and Kanban inbox

    Inbox as a list or a Kanban by status.

  • Saved filters

    Saved filters so the team can return to everyday views.

  • Custom statuses

    Configurable statuses per channel.

  • Priority

    Priority labels: low, medium, high, or urgent.

  • Tags

    Free-form tags to organize cases.

  • Assignment and case access

    Define who can access each case: full, specific, assigned-only, or none.

  • Internal notes

    Comments visible only to the team.

  • Approvals

    An approval flow inside the case.

  • Linked cases

    Relate protocols to each other.

  • External information request

    Request information from third parties by email; the reply becomes an internal note on the case.

  • Closure as substantiated or unsubstantiated

    Close the case as substantiated or unsubstantiated, with a message to the reporter.

  • Archive without deleting

    Archive cases while keeping the full history.

  • Branded case PDF

    Export the full case as a PDF with your company branding.

  • Audit trail

    A record of who changed, exported, or messaged on each case.

  • Audit-trail retention

    Configurable activity-log retention: 0, 12, 36, or 60 months.

  • Operational-risk indicator

    A risk indicator shown in a subtle, full, or hidden way.

  • Report attachments

    Attach files of up to 20 MB each.

  • Deadline control

    Deadline control inside each case.

  • Response and resolution SLA

    First-response, resolution, and transition deadlines, in calendar or business days, including holidays.

  • SLA webhooks

    Automatic events when an SLA is about to breach, has breached, or was met.

  • Unlimited reports

    No report cap and no volume fee.

Advanced case management

Staged investigation, automations, CAPA, and import — so the committee stops operating ad hoc.

  • 9-step investigation

    A 9-step structured investigation, with templates, owners, attachments, notes, and deadlines.

  • Task management

    A Kanban of committee tasks, with deadlines and a link to the case.

  • If-then automations

    If-then rules that automate priority, assignment, tags, notifications, messages, tasks, and closure.

  • Corrective and preventive action (CAPA)

    Corrective and preventive actions, with effectiveness checks.

  • Reporter satisfaction (CSAT)

    A reporter satisfaction survey after the case is closed.

  • Report importer

    Import reports from a spreadsheet.

  • Whistleblowing awareness campaign

    A channel-awareness calendar and an evidence PDF for CIPA.

Questionnaires and NR-01

Psychosocial listening and validated surveys, with demographic cuts that do not break anonymity.

  • NR-01 listening form

    A psychosocial listening form aligned with NR-01.

  • Questionnaires module

    Create and run surveys, with aggregated results that preserve anonymity.

  • COPSOQ II Short

    Validated psychosocial questionnaire: 41 items and 23 dimensions.

  • Short COPSOQ

    A shorter COPSOQ version, for continuous monitoring.

  • HSE Indicator Tool

    Occupational-stress questionnaire: 25 items and 7 dimensions.

  • Climate Pulse

    A short climate survey: 8 items.

  • Climate Standard

    Climate survey: 22 items and 10 dimensions.

  • Annual Climate Full

    Full annual climate survey: 45 items and 15 dimensions.

  • NPS

    A customer satisfaction survey.

  • eNPS

    An employee satisfaction survey.

  • Questionnaire from scratch

    Build your own questionnaire, with a Likert scale and demographics.

  • Demographic cuts

    Cuts by area, role, tenure, age, gender, and working mode.

  • Survey analytics

    Results by dimension, risk signals, NPS, demographic cuts, and CSV export.

The proposal starts at R$149/month and considers your company size and operation.

Request a proposal

Analytics and evidence

From the chart to the case, and from the case to the PDF CIPA and leadership ask for.

  • Volume and trend

    Report volume compared with the previous period.

  • Distribution by status, source, and priority

    Distribution charts by status, source, and priority.

  • Time-of-day map

    Shows the hours when reports arrive.

  • Response time and throughput

    Response-time and team-throughput metrics.

  • SLA indicators

    SLA attainment by metric and over time.

  • CSAT in analytics

    Reporter satisfaction results in the dashboard.

  • Questionnaires dashboard

    A dashboard of survey results.

  • CSV export

    Exports the data according to the filters applied.

  • Dashboard filters

    Filter by form, tag, source, priority, status, and date.

  • Chart-to-inbox shortcut

    From the chart straight to the case in the inbox.

  • Internal communications kit

    Awareness assets and a QR code to promote the channel.

  • Campaign evidence PDF

    A PDF that proves the channel was promoted (whistleblowing awareness campaign).

Team, permissions, and security

Who sees what, what each person can do on a case, and two-factor authentication.

  • Managers with internal login

    Users from your company who manage the channel, with administrator and member roles.

  • Email invite

    Invite users by email, including people who already use the platform at another company.

  • Administrator and member roles

    Different roles for administrators and other users.

  • Granular report access

    Full, specific (by form, source, or fields), assigned-only, or none.

  • In-case permissions

    Define what each user can do on the case: notes, messages, status, access, closure, PDF, and conflicts.

  • Settings access

    Control who can access analytics, the channel, modules, and users.

  • Notifications

    Alerts for a new case, message, note, deadline, SLA, status, and campaign.

  • Two-factor authentication

    Two-factor authentication by email.

  • Partner referrals

    Referrals to consultants and recommended investigation partners.

  • Onboarding

    Support to configure and start using the platform.

  • Email and WhatsApp support

    Email and WhatsApp support during business hours.

Platform, portals, and companies

Multiple legal entities, extra portals, API, and webhooks so the channel can talk to your systems.

  • Isolated environment per company

    An isolated environment for each legal entity.

  • Multiple companies

    One login for several companies, with separate inboxes.

  • Additional portals and channels

    Additional portals beyond the main one, according to the proposal.

  • REST API

    An API to integrate the platform with your systems.

  • Outbound webhooks

    Automatic event delivery (create, update, SLA) to your systems.

The proposal starts at R$149/month and considers your company size and operation.

Request a proposal

Artificial intelligence

The company uses its own API key. AI summarizes, drafts a reply, and helps with triage — without SpeakSafely reading the case.

  • AI with your company key

    Use AI with your company’s provider API key (OpenAI, Anthropic, Gemini, Azure, and others).

  • Smart report summary

    A structured first reading of the report.

  • Draft reply to the reporter

    A suggested empathetic reply that does not expose the investigation.

  • Assisted triage

    Suggests tags, priority, and next steps.

  • Investigation assistant

    Suggested questions, checklists, and notes at each investigation step.

Compliance and legal

Evidence that the women’s channel, NR-01 listening, and misconduct trail exist.

  • Lei 14.457 — women’s channel

    A form and evidence that the women’s channel exists.

  • NR-01 — accessible channel

    A channel reachable via portal, email, and protocol.

  • NR-01 — listening and intake

    A listening and intake form.

  • NR-01 — psychosocial instruments

    COPSOQ and HSE psychosocial questionnaires.

  • Lei 12.846 — misconduct channel

    A misconduct form with an audit trail.

Request a whistleblowing-channel proposal

Tell us your company size. Within one business day we send a custom proposal, from R$149/month.

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Custom proposal

Get a whistleblowing-channel proposal for your company